Let’s get real – HR compliance probably isn’t keeping you up at night. In fact, it’s likely languishing at the bottom of your to-do list right now. I know the legal stuff can feel like a massive distraction when you’re in the middle of building your dream.
But here’s the truth – HR compliance isn’t just some administrative hoop to jump through. It’s actually about protecting the business that you’ve worked so hard to build.
Why does HR compliance even matter? Well, first and foremost, it keeps you out of hot water. I’ve seen too many small business owners hit with unexpected fines, lawsuits, and employee disputes that could have been easily avoided with some basic compliance pieces in place.
And the absolute most common mistake I see small business owners make is thinking they’re too small to worry about it. But here’s the reality – employment laws apply whether you have 1 employee or 1,000. And in spite of what you may think – the government doesn’t give you a pass just because you’re small.
The second biggest mistake? Waiting until there’s a problem to figure out what you should have been doing all along. By then, it’s often too late, and you’re playing defense instead of offense.
Actually, beyond just avoiding trouble, good HR compliance actually helps you build a strong company where people want to work. When your team knows you’re playing by the rules and protecting their rights, it creates trust. And, as I’ve said countless times before, trust is the foundation of any high-performing team.
First up, you need to understand the employment law landscape. Federal laws create the baseline – things like minimum wage, overtime rules, workplace safety, and anti-discrimination laws. But then states and even cities can add their own requirements on top of that.
In California, where I’m based, we have significantly more employee protections than federal law requires. The same is true in places like New York, Washington, and several other states.
Don’t panic – you don’t need to become a legal expert overnight. But you do need to know which laws apply to your business based on where you operate and how many employees you have.
The Employee Handbook: Your First Line of Defense
Every business needs a comprehensive employee handbook. This isn’t just a nice-to-have – it’s your first line of defense if issues arise. Your handbook should clearly outline workplace policies, expectations, and procedures. At minimum, it needs to include:
Make sure your handbook covers remote work policies if that might apply. With the massive shift to remote and hybrid work, having clear policies around expectations, equipment, cybersecurity, and work hours is essential. And don’t forget to get written acknowledgment from every employee that they’ve received, and agree to read, the handbook.
“… second biggest mistake? Waiting until there’s a problem to figure out what you should have been doing all along“
This is a major area where I see small businesses get into trouble. You need to correctly classify workers as either employees or independent contractors, and then further classify employees as exempt or non-exempt from overtime.
Misclassifying employees as independent contractors to avoid payroll taxes or benefits can result in huge penalties. Similarly, incorrectly classifying non-exempt employees as exempt to avoid paying overtime can lead to significant wage claims down the road.
When it comes to hiring and onboarding, compliance starts before the employee even walks in the door. You need a standardized hiring process that makes sure you’re not asking illegal interview questions or making decisions based on protected characteristics.
Now once you’ve made the hire, proper documentation is the thing. Every employee should have an I-9 form verifying their eligibility to work in the US, completed within the first three days of employment. You should provide clear offer letters outlining employment terms, and set up proper personnel files that separate confidential medical information from regular employment records.
Payroll compliance is another massive area for small businesses. You have to:
A lot of small business owners get tripped up on meal and rest breaks, especially in states with strict requirements like California. Make sure you know what’s required in your location and have systems to track compliance.
Benefits administration is another place where things can get really complex. Depending on your company size, you may be required to offer health insurance under the Affordable Care Act. And if you have 20 or more employees, you need to offer COBRA continuation coverage when employees leave.
Even if you’re not required to offer benefits, if you choose to do so, you need to administer them properly. This includes managing enrollment, tracking eligibility, and conducting regular audits to avoid errors.
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Employee relations is another key compliance area. This includes conducting workplace harassment and discrimination training – which is mandatory in many states now – and handling disciplinary actions and terminations legally.
When it comes to terminations, documentation is your best friend. Make sure you’re documenting performance issues, having consistent conversations with employees about expectations, and following your own policies when it comes to progressive discipline.
Workplace safety compliance often gets overlooked, but OSHA requirements apply to most employers. You need to provide a safe work environment, have required safety postings, and depending on your industry, you may need specific safety training and equipment.
And don’t forget workers’ compensation insurance. It’s mandatory in most states, even if you have just one employee. Make sure you have appropriate coverage and that you understand the process for handling workplace injuries.
One final area that trips up a lot of small businesses is managing leaves. You need clear policies for sick leave, vacation, and family, medical and medically related leave. The Family and Medical Leave Act applies to companies with 50 or more employees, but a lot of states have their own leave laws that apply to smaller employers too.
I know that’s a lot to take in – and there’s even more that we can’t cover in a single article. The key is to eat the elephant one bite at a time.
HR compliance isn’t just about checking boxes – it’s about creating a foundation for your business to grow safely and sustainably. And that’s something worth investing in.